Norwich

Station Approach, Norwich NR1 1EF

Map & Directions
View Norwich timetables

Passenger services
Ticketing
Facilities
Accessibility
Transport links

Station	Scheduled	Expected
Cambridge	09:40	On time
Sheringham	09:45	On time
Liverpool Lime Street	09:57	On time
London Liverpool Street	10:00	On time
Lowestoft	10:06	On time
London Liverpool Street	10:30	On time
Great Yarmouth	10:36	On time
Cambridge	10:40	On time
Sheringham	10:45	On time
Liverpool Lime Street	10:57	Starts here

Passenger services

Staffing hours

Mon-Fri	00:01 - 23:59
Sat	00:01 - 23:59
Sun	00:01 - 23:59

Customer Services Number

0845 600 7245 (option 7)

Customer Services Opening Hours

Mon-Fri	08:00 - 18:00
Sat	-
Sun	-

Left luggage

Lost property

0845 600 7245 (option 6)

nxea.lostproperty@nationalexpress.com

Mon-Fri	08:00 - 18:00
Sat	-
Sun	-

CCTV

Ticketing

Ticket machines

Ticket Office

Mon-Fri	04:45 - 20:45
Sat	04:45 - 20:45
Sun	06:45 - 20:45

Collection of Pre Purchased Tickets

Penalty Fares

Penalty Fares apply to journeys from Norwich station when travelling with:

National Express East Anglia (Only applies on the Norwich to London Liverpool Street route)

Facilities

Seated area
Waiting rooms
Trolleys
Refreshment facilities	Food outlet (Seating unavailable)
Toilets
Baby changing
Pay phone
Post box
Tourist Information Office
Shops	Passport Photo Booth
Wifi	Find WiFi Hotspots around Norwich station
Web Kiosk
ATM Machine

Accessibility

Helpline
Customer help points
Staff help	See staffing hours
Accessible ticket machines
Accessible ticket office counter
Induction loop
Ramp for train access
Accessible public telephones
National key toilets
Step free access coverage	wholeStation
Impaired mobility set down
Disabled parking
Accessible car park equipment
Wheelchairs

Transport links

Cycle storage availability

Cycle storage

Rail Replacement Services Location

Replacement transport stop on station forecourt

Cycle storage CCTV

Car park: Station Car Park

Operator	National Car Parks Ltd
Telephone	0845 050 7080 (for car park queries only)
Web Address	www.ncp.co.uk
Spaces	42
Charges	Peak: £9.00 Off-Peak: £7.90 Weekly: £38.30 Monthly: £147.00 Annually: £1499.50

Car park: Riverside Multi-storey

Spaces	370
Charges	Daily: £8 / £6 rail users

Taxi rank

Bus services

'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus 'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University. Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info