National Express East Anglia
East Anglia Trains





Apr
27
Advance tickets now available for the next 83 days
you can now buy or renew online
in our 2011 survey of customer, stakeholder and employee perceptions of our business.
For service disruption information and updates

Chadwell Heath

Station Scheduled Expected
London Liverpool Street 11:12 On time
Shenfield 11:12 On time
London Liverpool Street 11:22 On time
Shenfield 11:22 Cancelled
London Liverpool Street 11:32 On time
Shenfield 11:32 On time
London Liverpool Street 11:42 On time
Shenfield 11:42 On time
London Liverpool Street 11:52 On time
Shenfield 11:52 On time
Station message

Please note that a new footbridge and lifts are being installed at Chadwell Heath station to enable step-free access to all platforms. Due to these works, access from the station buildings will be closed from Summer 2011 until Summer 2012.  A new access and temporary footbridge will be in use for the duration of the building works.  Please allow extra time to make your way to and from the trains. Customers who may have difficulty in using the stepped footbridge are advised to use Goodmayes or Romford station for travel during this time. We apologise for any inconvenience and lack of facilities whilst these works take place.

Passenger services
Staffing hours
Mon-Fri 06:10 - 19:40
Sat 06:10 - 19:00
Sun 08:10 - 15:40
Customer Services Number 0845 600 7245 (option 7)
Customer Services Opening Hours
Mon-Fri 08:00 - 18:00
Sat -
Sun -
Left luggage Cross
Lost property Tick
0845 600 7245 (option 6)

nxea.lostproperty@nationalexpress.com
Mon-Fri 08:00 - 18:00
Sat -
Sun -
CCTV Tick
Ticketing
Ticket machines Tick
Ticket Office Tick
Mon-Fri 06:10 - 19:40
Sat 06:10 - 19:00
Sun 08:10 - 15:40
Collection of Pre Purchased Tickets Tick
Get Oyster card here Cross
Top up Oyster pay as you go here Tick
Use Oyster pay as you go here Tick
London Fare Zone Zone 5
Penalty Fares

Penalty Fares apply to journeys from Chadwell Heath station when travelling with:

  • National Express East Anglia
Facilities
Seated area Tick
Waiting rooms Tick
Trolleys Cross
Refreshment facilities Tick
Food vending machine
Toilets Cross
Baby changing Cross
Pay phone Tick
Post box Cross
Tourist Information Office Cross
Shops Tick
Passport Photo Booth
Wifi Tick

Find WiFi Hotspots around Chadwell Heath station

Web Kiosk Cross
ATM Machine Tick
Accessibility
Helpline Tick
Customer help points Tick
Staff help See staffing hours
Accessible ticket machines Tick
Accessible ticket office counter Cross
Induction loop Tick
Ramp for train access Cross
Accessible public telephones Cross
National key toilets Cross
Step free access coverage Tick noPartOfStation
Impaired mobility set down Cross
Disabled parking Cross
Accessible car park equipment Cross
Wheelchairs Cross
Cycle storage availability Tick
Cycle storage 10
Rail Replacement Services Location Use service bus 86, Stratford - Romford (to next available station on the bus route depending on reason for replacement). Station staff will advise best route at time of travel
Cycle storage CCTV Tick
Taxi rank Cross
Bus services Cross