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National Express East Anglia Network
Thursday 1 to Saturday 31 January
All Great Eastern Serices into Liverpool S...
Monday 5 to Wednesday 7 January
Liverpool Street to Enfield Town and Chesh...
Monday 5 to Thursday 8
Tottenham Hotspur vs Burnley Service Alter...
Tuesday 6 January
There are a number of ways to find the page you are looking for on our website.
Try asking our virtual assistant
Try using our search function
Try using our site map
Whether you want to ask us a question or find out what everyone else is asking us, our customer services virtual assistant will help point you to the right page on this website and give you useful information you need to plan your journey with National Express East Anglia.
Our virtual assistant is an online customer services representative who answers your questions about National Express East Anglia train services and helps point you to the correct page on our website so you can find out more. She is here to help you 24 hours a day, seven days a week. With the FAQs and links, it is also a way of finding information that you never knew existed!
Our virtual assistant is learning more every day, and can already answer a large range of questions. The more questions she's asked, the quicker she'll learn.
The underlying technology is based on a sophisticated word and phrase pattern recognition system that matches pre-programmed responses in the Lingubot's knowledge base with questions typed in by users.
For users it means the sensation of communicating with a 'real' person able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations.
We are sorry if our virtual assistant cannot answer your question. Try re-phrasing your question and if she still cannot help, try using our search function or site map to find the page you are looking for on our website or please call our Customer Services Centre (visit the Contact Us page for details of how to get in touch with us).
