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16.00 Braintree to Liverpool St will NOT c...
Until further notice
24 April to 8 September
The National Express East Anglia Network
Thursday 1 May to Saturday 31 May
Liverpool Street to Cambridge (ater 2340)
Monday 12 to Friday 16 May
Our policy for providing the best possible service to passengers with individual needs is contained in our Disabled Person's Protection Policy which is available by clicking the links below.
Alternatively, click the icon below to download the Disabled Persons Protection Policy leaflet.
NEXA DPPP 394.99 kB
For many of our stations, information regarding accessiblity can be found in our Stations and Route Map section. Simply choose your station from the drop down list, and then click on the accessibility menu item.
We welcome any travellers who have individual needs and those with disabilities, including wheelchair users and anyone with other mobility difficulties. Whether you need help boarding or alighting from trains, assistance with children or heavy luggage, or someone to meet you at a major station and guide you to a connecting service, we will be delighted to do all we can to make your journey as easy as possible.
Booking in advance (at least 24 hours before travel) enables us to ensure any arrangements can be made for assistance including car parking and other individual requirements. We can also advise other stations of your needs and time of arrival. You can book your assistance by:
completing the Assisted Travel Booking Form
or calling free on 0800 028 28 78
or by text-phone service on 0845 606 7245.
