Cycle carriage
By familiarisingyourself with our arrangements for carrying you and your bicycle you can ensure that you have a smooth journey. Thank you for your co-operation.
Time restrictions
Some of our services are very busy, so we regret that we are unable to carry any cycles:
- on any services south of Broxbourne or Shenfield booked to arrive at Stratford or London Liverpool Street between 07.45 and 09.45 (except reserved spaces on Intercity services)
- on any services booked to leave Stratford or London Liverpool Street between 16.30 and 18.30 (except reserved spaces on Intercity services and on any services north of Broxbourne or Shenfield)
- on any services booked to leave Audley End or Ely towards Cambridge between 0745 and 0845.
These restrictions apply Monday to Friday, except Bank Holidays.
London Liverpool Street - Norwich Intercity Services
Free of charge.
Reservations compulsory.
Six bicycle spaces are available in the Guard’s van.
The Guard’s van will be locked 3 minutes before departure time from London Liverpool Street and Norwich. Please arrive in good time to make sure your cycle is safely on board by then.
London Liverpool Street - Southend Victoria, Colchester and Ipswich
Free of charge.
Reservations not required.
Time restrictions apply on weekdays between London Liverpool Street and Shenfield (see above.
London Liverpool Street – Chingford, Enfield, Hertford, Cambridge, Kings Lynn
Free of charge.
Reservations not required.
Time restrictions apply on weekdays south of Broxbourne (see above).
Local services in Norfolk, Suffolk and Cambridgeshire
Free of charge.
Reservations recommended.
Four cycle spaces per train.
Cycle rescue service available (see below)
Stansted Express (London Liverpool Street – Stansted Airport)
Only fully folded cycles and cycles that have been flat packed in preparation for air travel can be conveyed on Stansted Express services at any time.
Folding bicycles should be transported in a protective carrying case.
Free of charge.
Reservations not required.
Please also note the following aspects of our cycle carriage policy:
- We cannot carry tricycles or bicycle trailers on any of our services. We simply don’t have room – sorry!
- We are also sorry, but we can’t carry cycles on rail replacement bus services - again we simply don’t have room.
- Please don’t ride or ‘skate’ your cycle on any part of our station platforms or concourses.
Cycle rescue service
Ticket holders receive the benefit of the National Express East Anglia / ETA cycle rescue service whilst travelling by train and bike in Norfolk, Suffolk and Cambridgeshire. If your cycle breaks down or is stolen, both you and your bike (if appropriate) will be recovered and taken to the nearest station.