Home > Services

Our services


At National Express, we pride ourselves in the service we offer to our customers.

This section outlines the services we offer to customers who need assistance to access our services - such as people with buggies, heavy luggage, mobility impairments or disabilities.

It also details our excellent catering service, the punctuality of our trains and information about reporting lost property.


We want to help / assist you when you travel by train with us

Café Bar, breakfast and evening meal deal menus and trolley services. 

Our NEW at-seat meal deal menu is currently being trialled in addition to our café bar and trolley services.  

Our scheme aims to help regular rail passengers claim compensation which is rightly theirs. Includes compensation claim form.

National Express East Anglia support the carriage of cycles on our trains - FREE!