National Express
East Anglia
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Train Service Alterations
March 2010
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On-Board Trains

On Board

All you need to know about travelling on our trains including our baggage policies, catering and assisted travel.

In your coach

Quiet Zone

Where to find our quiet coaches and the behaviour we'd like you to adopt.

First Class

The benefits of First Class travel and how you can upgrade.

‘Mums to be’

How expectant mother's can earn a free upgrade to First Class courtesy of National Express.

Baggage

Lost Property

How to contact us if you've lost any personal belongings whilst travelling with National Express.

Cycle carriage

Familiarise yourself with our policy if you're planning to carry a cycle on our services.

Left Luggage

Find out how you can leave luggage at London Liverpool Street station.

Food

Café Bar

View our range of food and drink available on mainline services.

At-Seat Dining

Our breakfast menus for First Class passengers.

Drinks

Alcoholic beverages and soft drinks available on board our mainline services.

Assisted travel

Your Journey With Us

How to contact us if you require assistance for your journey.

Purchasing Your Ticket

How to purchase your ticket for travel.

Disabled Person's Railcard

Information regarding the Railcard and how to apply.

Disabled Person's Protection Policy

Our commitment to those requiring assistance when travelling with National Express.

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