Latest Information

This section provides information to help you on your journey such as real time train running information from JourneyCheck, service updates and planned engineering work, facilities at your station, our route map, London Transport information including where you can use your Oyster Card, as well as our Company News and links to events.

NATIONAL RAIL ENQUIRIES - TRAINTRACKER™: 0871 200 49 50*

For live train times for today and train timetables for the next three months.

*(Calls may be monitored for quality and training purposes)

How does TrainTracker™ work?

TrainTracker uses speech recognition which lets you say what you want.

TrainTracker then looks up train times from our Live Departure and Arrivals Boards and our Online Journey Planner and speaks this information to you.

Traintracker can also be accessed on station-specific numbers. So if you regularly travel to or from the same station, then click here to find out about station specific TrainTracker numbers.

Why should I use TrainTracker™?

TrainTracker is useful for callers who require train times either for today or the next 3 months when they are away from the internet.

Useful Hints for TrainTracker™ Customers

The service should work in most conditions. However, a number of things may help if you experience difficulties: Use your touch tone keypad, use the full station and county name when speaking, use the first few letters of the station name when using touchtone, call from a quiet place.

The service has live departure times for today and tomorrow and timetable times for the next 3 months.

How does TrainTracker™ adapt to me?

TrainTracker™ remembers your previous requests. When you use a mobile phone, TrainTracker™ will try to match your previous requests the next time that you call and may offer you a specific journey. This adaptation includes repeats of the most recently requested information or information which was relating to travel today, return trains for journeys you?ve asked about where the outbound travel was today or yesterday and regularly requested routes. This may be based on frequency of calling, time of day and other aspects of your call profile. Use of the service indicates acceptance of the storage of the information required for the adaptation features to work.

Comments?

We are interested to hear your thoughts on our TrainTracker Service. Comments can be made using the online feedback form. Click here to be taken to the National Rail feedback form.

TrainTracker™ Terms & Conditions

Please click here to see the terms and conditions relating to TrainTracker