Richard Bowker National Express Group CEO

I’m delighted to be able to tell you about how National Express East Anglia is going to deliver a better service for passengers across its network. This year we’re launching an extensive programme of improvements aimed at providing you with the high standards you rightly expect – a punctual, reliable service, timely and accurate information and clean trains. As we take a more integrated approach to the way we run all our National Express businesses, we hope you will see the difference.

Our purpose is to improve quality of life through travel and our promise to all our customers is to ‘make travel simpler’. This means making it easier for you to use the services you rely on, day in, day out.